I will never be able to thank you enough
To Bill at the Florida Pet Angel Pinellas location...I will never be able to thank you enough for everything you did for me. I had planned a trip over to Pet Angel to be there when my baby arrived. When I arrived, Bill greeted me with open arms telling me how very sorry he was for my loss. I immediately felt the warmth and sincere caring of this man. Geo's delivery was a bit late so I decided to wait in the chapel for the few hours that it took. Bill continuously came in to check on me, give me coffee and well, just make me feel like family. Bill explained that most fur babies didn't come in looking very good so he suggested I not see Geo as he did not think it was in my best interest to remember him that way. Closing time (5:00 p.m.) came and went and Bill came to me and said it was not a problem at all for him to keep the office open until my Geo came in. When Geo finally arrived, Bill came in with a big smile on his face and said he wanted me to see something . . . as I walked towards a small chapel, he began to tell me how beautiful my baby looked. Bill had placed Geo on a beautiful blanket and proceeded to allow me to say my farewells. Geo was beautiful and Bill gave me the greatest gift I could ever have in allowing me my time with my baby. I asked him if he would take photos and he said that he would be honored. All in all, Bill kept the center open an extra hour just for my angel and me. What a wonderful, wonderful man.
I just wanted to say thanks
I just wanted to say "Thank You" for making the process of letting my baby "sampson" go to a better place easier. He died 9/9/10 and was 21 yrs old. He was a siamese/snowshoe and the best kitty ever. It is hard to believe that I got him when I was 24 yrs. old (I am now 47 yrs. old). We all miss him so much in our household; even the other pets in the house are looking for him and are kind of confused. I love the box his ashes came back in and I just wanted to say thanks ... I miss him so much. My heart aches a lot now that he is gone from our lives.
I am very grateful
My name is Irene. You handled the cremation for my 'little man' Fred (5/31/12). He came to you from Kindness Animal Clinic on 26th St. W. in Bradenton. I cannot thank you enough for the professional - loving and caring way you took care of my dear loyal friend. I recently lost my Mom (February of this year). Of course, I went through a funeral director. When I got my Mom back, she was in a cardboard box that was nothing more than a plain white "pound cake" box in the same maroon color bag and it was just that and nothing else. You, on the other hand, had Fred, a death certificate, a nice wooden box to place him in and a condolence package. I loved my little man just as much as my Mom. They both were on this earth to take care of me and me equally for them. How sad it is that my Dog received better treatment and compassion from your business than my Mother did from a funeral director. Although I felt the same for both, you would think a human would receive the same amount of respect or more. You did/do an outstanding and professional service for your clients. And for that I am very Grateful!
I felt nothing but support, compassion and love
I just wanted to let the corporate office know how much we appreciated two of their employees during our time of loss. We worked with the Midwest Pet Angel Memorial Center. Specifically, we worked with Colleen and Theresa on planning and then dealing with the loss of our beloved Maggie Rose. From the moment I made the call to just talk about the process and arrangements of pre planning, to the pick up of our Babygirl, I felt nothing but support, compassion and love for us and Maggie. When we brought Maggie Rose to them, they so lovingly brought her in and placed her in the viewing area. They were so respectful of our feelings, making sure it was okay for them to look at her and then pet her. It really comforted us to have them interested in her and her life. They were so patient and tender with us and made this day so much easier. Then when we picked Maggie up, again we received nothing but total compassion and caring. I have been raving about your services to all who have asked about Maggie. But even more than just Pet Angel, I have told them how much Colleen and Theresa made the experience so much easier. I told a lady today there may be other pet services out there, but none of them have Colleen and Theresa and they most certainly will not provide the care they do. I hope you know what great employees you have and how much they make your business SHINE on the local level. I will never deal with any other pet service than with Colleen and Theresa.
You were our special guardian angel
Bill, at the Pinellas Park, FL Memorial Center, is exceptional. He has shared support with us over two losses. We could not have made it through without his kindness, professionalism, caring ways and QUALITY service. "Bless you, Bill" - you were our special guardian angel.
I feel like you honored her life
I received the ashes back from a pet that passed in August, the first time I'd ever heard of or used your service. I expected to get the equivalent of a tobacco can, as I had in the past, from other clinics. I was so touched by the care you took in making sure that my little cat was remembered in such a special way with your velvet bag in the beautiful wooden urn. I feel like you honored her life and cared for her even after her death, and that was such a great comfort. I will never again use another service but yours for a lost pet. It was an especially hard loss, not just because we loved her so, but because she was only 5 years old. The way you took care of everything, thinking of all the little things that help with the heartbreak, is just wonderful. Thank you so much for that. It was still hard to get her ashes back, but that she had been treated with such care helped me get through it. Thank you again from the bottom of my heart.
Addressed our concerns with great compassion
We want to express our gratitude to your staff and organization during the passing of our twelve year old furry child, Roo Roo, on June 29th of this year. It is seldom that you find the compassion, sincerity and understanding during the loss of a loved one, whether two or four legged. Our experience during this time of loss for our family was uplifting and without worry as to the care Roo Roo would receive as we waited for her return to us. Sharon addressed our concerns with great compassion and replaced them with comfort and confidence that Roo Roo's final journey would be respectful, honorable and accountable. Rich, who picked her up, was most consoling and respectful to her and us. Sue, who returned her to us, is a joy and no one could have been a more gracious returner of our Roo Roo. Thank you all, from our our entire family.
I can’t express how comforting your words were
Even though I will never know for sure how my baby passed, I can't express how comforting your words were to me. God has definitely placed you where you belong. I am able to deal with the death of my beloved pet thanks solely to your comforting thoughts and words. If there is ever anything that I could possibly do for you, don't hesitate to contact me!
Very happy with everything you guys have done
I just wanted to let you know my appreciation for your company and how great everyone is there. I recently lost my ferret, Willy, and it has been really hard for me. I was worried about someone saying he was just a ferret, but everyone there was so understanding and not judgmental at all. He was a ferret, but he was also a part of my family and like a child to me. My husband just picked up Willy today and we have been very happy with everything you guys have done to help us. I was sent there from someone who highly recommended your company and I will also recommend you to others as well. I have 5 more ferrets and 2 dogs, so although I hope it is going to be a long time before I have to go there again, I definitely will be bringing my beloved pets there.
We just wanted to say thank you again for taking such good care of us and our precious little angel.